Job Description

New Opportunity - Telecoms Billing Manager - up to £30k-£45k

 

Role: Telecoms Billing Manager

Sector: Telecommunications

Location: Greater Manchester

Salary: up to £45k

 

Our client, a dynamic and forward-thinking company, is seeking an experienced Telecoms Billing Manager with specialist expertise in the Zoey billing platform. This is a fantastic opportunity for a highly skilled professional to step into a key role managing telecom billing operations, ensuring precision, efficiency, and compliance with industry standards. The ideal candidate will have a deep understanding of the Zoey platform, enabling them to optimize its capabilities in alignment with the company’s goals.

 

Key Responsibilities:

Billing Operations Management:

• Oversee the entire telecom billing process using the Zoey platform.
• Ensure accurate and timely invoicing for all telecom services.
• Monitor customer usage, manage alerting procedures, and oversee CDR imports for all billing suppliers.

Zoey Platform Expertise:

• Act as the go-to expert for the Zoey billing platform.
• Configure, maintain, and troubleshoot the system to meet evolving business needs.

Data Analysis and Reporting:

• Analyze billing data for trends and discrepancies, providing insights and recommendations for cost control and process improvement.
• Deliver regular and ad-hoc reports to management and key stakeholders.

Customer Support:

• Efficiently resolve customer billing inquiries and disputes.
• Collaborate with customer service and sales teams to ensure a smooth billing experience, maintaining high levels of customer satisfaction.

Compliance and Audit:

• Ensure compliance with all industry regulations and internal company policies.
• Lead preparations for internal and external audits, implementing controls to mitigate errors and prevent fraud.

Team Leadership:

• Lead and mentor a team of billing specialists, fostering a collaborative and high-performance work environment.
• Provide training on the Zoey platform and billing processes.

 

 

What they are looking for:

Experience:

• At least 12 months of experience in telecom billing management.
• Demonstrated expertise with the Zoey billing platform.
• Experience managing billing operations and leading teams.

 

Skills:

• Strong analytical and problem-solving skills, with exceptional attention to detail.
• Proficiency in data analysis and reporting tools.
• Excellent communication and interpersonal abilities.
• Ability to thrive under pressure and meet tight deadlines.

 

Benefits:

• Competitive salary with performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Flexible working hours, with the option for remote or hybrid work.
• A supportive, sociable team environment.

 

If you're a skilled Telecoms Billing Manager with Zoey expertise looking for an exciting new challenge, we’d love to hear from you. Apply now to take the next step in your career!

For more information about this role please apply, or email Aimee Allen on aallen@pg-rec.com who will be able to provide more details on the opportunity.

Many thanks, Premier Group